Enterprise

Most companies agree that user experience is important. In a 2019 report from UserZoom, 70% of enterprise CEOs said that they see user and customer experience as a competitive differentiator. But figuring out what exactly users want — and what frustrates them — can prove to be a challen

BigScience, a community project backed by startup Hugging Face with the goal of making text-generating AI widely avaable, is developing a system called Petals that can run AI like ChatGPT by joining resources from people across the internet. With Petals, the code for which was released publicly las

CNBC reported on Friday that Marc Benioff sent a message on the company Slack channel that newer employees weren't as productive. He questioned if this was due to working from home since COVID, and a lack of training and sharing of tribal knowledge that was previously part of the in-office cult

Ever needed to read your credit card information on the phone to make a massage appointment? The process is annoying, and it makes you wonder how safe it is to give a stranger your personal details. That’s why Los Angeles-based Mangomint built a SaaS tool that strives to streamline the bookin

When Salesforce announced during its most recent earnings call that it wouldn't be providing a revenue forecast for next year, it was a bit of a shock, especially coming from the most successful SaaS company in the world. With revenue of over $7.8 billion for the quarter and a goal of reaching

When you look at Adobe and Salesforce, while there are many differences, they compete directly in some areas. And when you consider their overall performance, the numbers weren't all that different in their most recent earnings reports: For Adobe: Revenue of $4.53 billion, whic

Although we’re in a period of economic uncertainty, I come bearing good news: All signs point to IT spending going up in 2023. By all rights, that should be outstanding tidings for startups. It's not all rosy, however, because in times of turbulence, startups really have to prove their wo

Dropbox today announced that it’s acquired FormSwift, a cloud-based platform designed to help businesses build, edit, approve, share and print custom personalized documents. Under the terms of the agreement, which closed yesterday, Dropbox will pay $95 million in cash for the San Francisco-ba

Heartex, the well-funded machine learning data labeling startup, is launching a major update to its platform today that will open up new use cases for its tools by making annotating audio files in the commercial and open source versions of its Label Studio a lot easier for its users. These updates

Every developer knows that it’s a bad idea to hardcode security credentials into source code. Yet it happens and when it does, the consequences can be dire. Until now, GitHub only made its secret scanning service available to paying enterprise users who paid for GitHub Advanced Security, but

While hiring freezes at Big Tech firms might be hurting certain AI investments, it’s clear that there remains a strong appetite throughout the enterprise for AI technologies — whether developed in-house or outsourced to third parties. According to a McKinsey survey from early December, AI a

With nearly a third of the global music-streaming market share, Spotify needs little in the way of introduction. Some 456 million people consume music, podcasts and audiobooks through Spotify each month, 42% of which pay a monthly fee while the rest are subjected to advertisements. Ads and subscrip

The Linux Foundation has partnered with some of the world’s biggest technology companies to develop interoperable and open map data, in what is a clear move to counter Google’s dominance in the mapping realm. The Overture Maps Foundation, as the new effort is called, is officially hoste

Businesses often encounter challenges in configuring their customer relationship management (CRM) platforms, whether because of requirements specific to their organization or industry or a lack of institutional technical knowledge. In the worst case, the consequences can be severe. A 2021 survey fr