Enterprise

Jyoti Bansal has a pretty good track record when it comes to launching startups. He sold his first company, AppDynamics, for $3.7 billion the week it was supposed to go public in 2017. His latest one, Harness, announced a $230 million Series D today at a valuation of…wait for it…$3.7 billion. T

Contact centers were never a walk in the park for employees, but they became much harsher work environments during the pandemic. According to one survey, only 10% of contact center agents reach proficiency in fewer than two months. Meanwhile, the volume of difficult calls to contact centers is incr

Maintaining source code is one of the toughest challenges that software developers face. In a 2020 survey from Sourcegraph, 51% of developers said that they have more than 100 times the volume of code they had 10 years ago while 92% say the pressure to release software faster has increased. The gro

This has been a long time coming: Google today announced that it is submitting its Istio service mesh project for consideration as an incubating project within the Cloud Native Computing Foundation (CNCF). Google’s Kubernetes has long been the flagship project for the CNCF and the company rec

“Feature stores,” with their dreary and opaque moniker, might not sound like the sexiest subject. But they're an essential part of the AI systems that enterprises — and consumers, for that matter — use every day. That's why they're attracting an increasing amount of atte

Months after cutting half its staff, edtech startup Flockjay has landed on a new vision for how to disrupt tech sales: start from the inside, out. The startup is building Flockjay Elevate, a platform for sales teams to use within their companies to get better at their jobs. The Elevate platform has

At its AWS Summit San Francisco, Amazon’s cloud computing arm today announced a number of product launches, including two focused on its serverless portfolio. The first of these is the GA launch of Amazon Aurora Serverless V2, its serverless database service, which can now scale up and down s

Change is afoot in the non-stop world of data collection and application, and if you're a data-driven startup — or on your way to becoming one — technewss and Cloudera have joined forces for an event you won't want to miss. Data and the Culture Transformation, an online event presented

Prior to launching Dassana, CEO and co-founder Gaurav Kumar was involved in a fair number of startups. His most recent one prior to Dassana was RedLock, a cloud security company he sold to Palo Alto Networks for $173 million in 2018. He said that everywhere he went, he used logging software and it

Jarvis ML, a platform offering an AI-powered personalization engine to brands selling products, services and experiences, today announced that it raised $16 million in a seed round led by Dell Technologies Capital. In an interview with technewss, CEO Rakesh Yadav said that the new capital will be

In 2019, William Hockey, the co-founder of fintech business Plaid, announced that he would step down from his position as Plaid’s chief technology officer and president. Having helped to grow Plaid into a multibillion-dollar business with fellow co-founder Zach Perret, Hockey left for other p

Churn gets a lot of bad press. Yes, it is complex and confusing, but as a metric, it is helpful. In the early stages of building a company, churn gives you quick feedback, which other metrics seldom do. Studying churn lets you run tests on your platform and get feedback in a few days or months.

There were a lot of lean years for IBM when the company posted 22 straight quarters of declining revenues, an agonizing period that stretched from 2012 to 2017. Even over the subsequent years, meaningful growth was hard to find. But for the second straight quarter, Big Blue has begun to change the

PayU, the fintech business controlled by Prosus with operations in 50+ countries — it’s been described as the PayPal of emerging markets — announced a double-deal today to expand its presence in Latin America. The company has acquired Ding, a mobe payments platform; and it has led