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The global shipping and freight industry has never been more in the spotlight, as the pandemic and other disruptions have led to enormous supply chain bottlenecks. While trucking logistics company Flock Freight can't solve the global supply chain crisis, it could help get goods to their destina

Amazon announced on Wednesday that its news app on Fire TV is expanding local coverage to 158 cities across the U.S. The app, which launched last year, is a customizable news aggregator preinstalled on all Fire TV streaming media players and smart TVs in the U.S. It initially rolled out in 12 citie

When Twilio bought Segment last year for a hefty $3.2 billion, you knew it was going to put it to work. Today at the company’s Signal customer conference, it announced a new omni-channel marketing tool, called Twilio Engage, built on top of Segment. Segment CEO Peter Reinhardt says the new to

When Microsoft announced Windows 11, it didn’t mention anything about how it wanted to annoy users with a less functional taskbar, but it did talk quite a bit about how its new operating system would feature support for Android apps. It quickly became clear, though, that the first version, wh

Twitter has acquired London-based Sphere, which operates an eponymous groups chat app, the latest in a series of recent moves from the social network as it looks to aggressively broaden and improve its product offerings. Sphere — founded by Tomas Halgas and Nick D'Aloisio, who previously

Truly effective customer service is rooted in empathy, because it's people who reach other people, and customers crave that kind of authenticity in their interactions with brands. A customer service representative sets the tone for how a customer will perceive and engage with the company going

Entrepreneur Ankur Nagpal spent seven years building up Teachable, a marketplace for teachers to make their online courses into full-fledged businesses. He raised only $12.5 million in funding before selling to Hotmart, a deal reportedly worth a quarter-of-a-billion dollars. Now, Nagpal wants to us

The U.S. Department of Commerce has announced that it will ban the export of hacking tools to authoritarian governments in an effort to curb violations of human rights and other malicious cyber activities. The rule, first reported by The Washington Post and later confirmed by the Commerce Departmen

In what would be a blockbuster acquisition, PayPal is reportedly exploring the purchase of social media company Pinterest, according to Bloomberg. According to the publication, San Jose, California-based PayPal has “recently approached” Pinterest about a potential buyout. Citing

Meditation hardware is a tricky thing. Anyone who's been frustrated in the pursuit of mindfulness has no doubt longed for some way to short circuit — or, at very least, jumpstart — a practice. I quite liked the original Muse headband's addition to the category — affording

Enterprise engagement company Countable raised $12 million in Series A funding so that brands can more easily engage with customers, even in a way that shows a brand's values and stance on issues. Existing investor Canaan Partners led the round and was joined by Ulysses Management and Global Ca

Pinterest has been trying to reposition its business as a home to creators, not just a shopping inspiration site. Today, the company revealed its latest efforts on this front, which include more Snapchat and TikTok-inspired features, including a vertical video feed and plans to invest $20 million i

The life of a startup founder is not typically relaxing. Long hours are a given and days off are few. Your startup is your baby, and it needs care and feeding 24/7. So what happens when a pandemic forces office shutdowns and a move to remote work for everyone? Great things, as it turns out.

WhatsApp is launching a new feature called “Collections” to make it easier for users to shop for items using categories. The Facebook-owned platform is rolling out catalog collections to small businesses around the world starting today. The new collections feature essentially allows bus