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With a pandemic raging across many parts of the world, many companies have customer service agents spread out as well, creating a workforce management nightmare. It wasn’t easy to manage and route requests when CSAs were in one place, it’s even harder with many working from home. To hel

Orbit, a startup that is building tools to help organizations build communities around their proprietary and open-source products, today announced that it has raised a $4 million seed funding round led by Andreessen Horowitz’s Martin Casado. A number of angel investors, including Chris Aniszc

Wellory, a startup that bills itself as taking an “anti-diet approach” to nutrition and wellness, is announcing that it has raised $4.2 million in funding. The round was led by Story Ventures, with participation from Harlem Capital, Tinder co-founders Sean Rad and Justin Mateen, Ground

Here’s another edition of “Dear Sophie,” the advice column that answers immigration-related questions about working at technology companies. “Your questions are vital to the spread of knowledge that allows people all over the world to rise above borders and pursue their dreams,” says

In the same week that Amazon is holding its big AWS confab, Google is also announcing a move to raise its own enterprise game with Google Cloud. Today the company announced that it is acquiring Actifio, a data management company that helps companies with data continuity to be better prepared in the

Alphabet’s Loon has been using algorithmic processes to optimize the flight of its stratospheric balloons for years now — and setting records for time spent aloft as a result. But the company is now deploying a new navigation system that has the potential to be much better, and it’

This morning AgentSync, an insurtech startup focused on agent compliance management, announced a new funding round worth $6.7 million. The financing event, led by well-known SaaS founder David Sacks’ Craft Ventures, included dollars from both Operator Collective and prior investors.

Google News Showcase visitors will soon be able to read select paywalled articles at no extra charge. That’s one of several announcements that the search giant made today about News Showcase, the program where it pays publishers (with $1 billion committed initially) to license their content f

Today and tomorrow, from 8 a.m. PST to 12:30 p.m. PST the first annual, virtual event Sight Tech Global is streaming on technewss. The event looks at how AI-based technologies are rapidly changing the field of accessibility, especially for blind people and those with low vision. Today’s prog

A new $65 million investment led by the growth capital and public investment arm of Sequoia Capital will give Virta Health, a developer of a behavioral-focused diabetes treatment, a valuation of over $1 billion. Virta’s approach, which uses a combination of approaches to change diet and exerc

While Salesforce made a big splash yesterday with the announcement that it’s buying Slack for $27.7 billion, it’s not the only thing going on for the CRM giant this week. In fact, Dreamforce, the company’s customer extravaganza, is also on the docket. While it is virtual this year

Space tourism startup Space Perspective has raised a new $7 million in seed funding from investors including Prime Movers Lab and Base Ventures. The company, founded by Jane Poynter and Taber MacCallum, who previously founded stratospheric balloon company World View, is focused on developing Spaces

Step, a mobile banking service aimed at teens, announced this morning it has raised $50 million in Series B funding after growing to over 500,000 users only two months after its official launch. The round was led by Coatue, with returning investors from Stripe, Crosslink Capital, Collaborative Fund

Welcome, the HR software that helps organizations make and close offers to new candidates, announced the close of a $6 million seed round today, led by FirstMark Capital. Participating investors include Ludlow Ventures, Nat Turner and Zach Weinberg, and Keenan Rice and Ben Porterfield (which were e