Enterprise

Just a few hours after Spotify announced a large round of layoffs, Twilio is also announcing hundreds of job cuts. Around 5% of the company's workforce will be impacted. Today's news proves that we're not done with tech layoffs. And this isn't even Twilio's first round of layoff

Move over, TAM. There’s a new essential metric in town. Over the years, I’ve reviewed thousands of data points from growing SaaS companies and identified growth indicators beyond the “highlights” that most VC firms look at — and ones that are more relevant to today’s

The subscription economy continues to expand unabated. By some estimates, companies employing subscription licensing have grown between three and four times faster than the S&P 500 over the past 12 years. As CSO of Zoho, a B2B subscription-based technology company founded over a quarter century

Amazon Web Services took to Las Vegas for its AWS re:Invent event, which kicked off November 27 and runs until December 1. Amazon delivered a rapid-fire series of announcements and unveilings of recent things it’s been working on, in a direct response to the increased competition for cloud pr

Remember a year ago, all the way back to last November before we knew about ChatGPT, when machine learning was all about building models to solve for a single task like loan approvals or fraud protection? That approach seemed to go out the window with the rise of generalized LLMs, but the fact is g

It was kind of a strange AWS re:Invent this week in Las Vegas. Once again, there wasn't a huge amount of news coming out of the massive customer event; the biggest announcements were related to AI, of course. But the real story could be that Amazon has found itself in the uncomfortable position

In my last SaaS+ series article, I covered the six core architectural concepts you need to think about when building a SaaS+ company. There are a number of benefits that come from putting the right building blocks in place from the start and creating a strong core platform. One major benefit is the

With all of the communication methods businesses use to get in front of customers, some continue to get results for their marketing campaigns from ye old email. That's because “it is the workhorse of marketing campaigns,” according to Noah Dinkin, founder and CEO of Stensul. The company is

Earlier this week, public cybersecurity companies’ quarterly results left us scratching our heads as to why there isn’t more venture capital investment piling into security startups. In an environment where revenue is tough to drive, stand-out tech sectors should surely be sailing with

When consumers switched to home deliveries and “digitized” their lifestyles during the pandemic, it led to a surge in e-commerce sales and thus, also, in the need for warehousing and shipping. But of course, most e-commerce businesses outsource this function. Amazon's “Fulfilled By Am

Businesses will never not (forgive the double negative) push to improve efficiency. It’s their commercial imperative. Sometimes, that takes the form of budget cuts. Other times, it’s more drastic — e.g. layoffs or hiring freezes. But Binny Gill, the co-founder of Kognitos, makes t

There’s been a debate of sorts in AI circles about which database is more important in finding truthful information in generative AI applications: graph or vector databases. AWS decided to leave the debate to others by combining the best of both capabilities in a new service announced today a

Amazon’s launching (in preview) a privacy-preserving service that lets AWS customers deploy “lookalike” AI models trained for one-off company-company collaborations. Called Clean Rooms ML — an offshoot of AWS’ existing Clean Rooms product — the service removes th

At its re:Invent conference today, Amazon’s AWS cloud arm announced the launch of SageMaker HyperPod, a new purpose-built service for training and fine-tuning large language models (LLMs). SageMaker HyperPod is now generally available. Amazon has long bet on SageMaker, its service for buildin